Year Round Learning Opportunities

Microlearning

Microlearning is a learning strategy that delivers short and focused content to achieve a specific learning outcome.

WICSEC offers microlearning, virtually, on numerous topics of interest to the child support community.

We highly encourage WICSEC members to submit Microlearning topics and speakers, to further the education of our members.

Below you will see our recent Microlearnings – accessible for all WICSEC members.

One of our sister organizations, ERICSA, also offers regular webinars that have an emphasis on Intergovernmental and Policy & Legislation. Check out the content and recordings here.

Past Microlearning Recordings

June 2026 Microlearning

One Customer, Many Channels: Meeting Them Where They Are! Wednesday, June 17, 2026 at 12:00 p.m. – 1:00 p.m. MST  Description Strong customer service is

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April 2026 Microlearning

Listen, Learn, Lead: Using Feedback to Strengthen Child Support Programs Tuesday, April 28, 2026 at 12:00 p.m. – 1:00 p.m. MST  (11:00 a.m. Pacific, 1:00

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November 2025 Microlearning

Rooted in Strength: How Cultural Connection Protects and Empowers Native Youth Friday, November 21, 2025 at 12:00 p.m. – 1:00 p.m. MST  (11:00 am Pacific,

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May 2025 Microlearning

Modern Work, Modern Solutions: Innovating Child Support in the Gig Economy Thursday, May 29, 2025 at 12:00 p.m. – 1:00 p.m. MST  (11:00 pm Pacific,

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October 2024 Microlearning

Hispanic Heritage Month – Informing Spanish Speaking Current and Future Participants of Benefits Available Through the Child Support Program Wednesday, October 15, 2024 at 1:00

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August 2024 Microlearning

Embracing Diversity: Neurodivergence and Working Towards Success Wednesday, August 21, 2024 at 12:00 p.m. – 1:00 p.m. MST  (11:00 am Pacific, 1:00 pm Central, 2:00

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June 2024 Microlearning

Advocating for Equality: Expert Insights on State Parentage Laws and Same-Sex Families Monday, June 10, 2024 at 12:00 p.m. – 1:00 p.m. MST  (11:00 am

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May 2024 Microlearning

Regulate to Relate: First Steps in Creating a Culture of Care and Belonging Wednesday, May 22, 2024 at 12:00 p.m. – 1:00 p.m. MST  (11:00

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November 2023 Microlearning

Honoring Native American Heritage Month: Ribbon Skirts and Cultural Stories Wednesday, November 29, 2023 at 12:00 p.m. – 1:00 p.m. MST  (11:00 am Pacific, 1:00

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July 2023 Microlearning

Understanding and Responding to the Condition of Poverty Wednesday, July 26, 2023 at 12:00 p.m. – 1:00 p.m. MST  (11:00 am Pacific, 1:00 Central, 2:00

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