2018 Conference

View the conference agenda-at-a-glance. The conference app has all of the session descriptions and speaker bios. The app is accessible on a desktop or laptop and can be accessed at: https://event.crowdcompass.com/wicsec2018.

Folder 2018 Conference Materials

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pdf M1 Measure What Matters ( pdf, 3.96 MB ) (272 downloads)
pdf M1 Measure What Matters CA ( pdf, 233 KB ) (312 downloads)
pdf M1 Measure What Matters Feedback ( pdf, 12 KB ) (224 downloads)
pdf M1 Measure What Matters SJC ( pdf, 207 KB ) (292 downloads)
pdf M11 To Market We Go Marketing Strategies for Child Support Professionals MI ( pdf, 1.33 MB ) (247 downloads)
pdf M11 To Market We Go Marketing Strategies for Child Support Professionals WY ( pdf, 3.11 MB ) (218 downloads)
pdf M13 Improving Outcomes for Families through Connections and Collaborations Lisa ( pdf, 2.75 MB ) (368 downloads)
pdf M13 Improving Outcomes for Families through Connections and Collaborations Marie ( pdf, 2.61 MB ) (271 downloads)
pdf M14 Connecting Community Through Collaboration ( pdf, 5.96 MB ) (317 downloads)
pdf M15 Navigating the New World of International Child Support ( pdf, 2.20 MB ) (232 downloads)
pdf M16 How to Address the Generation Gap when Succession Planning ( pdf, 761 KB ) (397 downloads)
pdf M17 Stuck Between a Rock and a Hard Place ( pdf, 154 KB ) (393 downloads)
pdf M17 Stuck Between a Rock and a Hard Place poll results ( pdf, 211 KB ) (308 downloads)
pdf M18 Sovereign Citizens and Child Support ( pdf, 1.29 MB ) (3738 downloads)
pdf M2 New Approaches to Customer Service Delivery ( pdf, 2.70 MB ) (283 downloads)
pdf M3 Intergovernmental Communication Tools ( pdf, 699 KB ) (344 downloads)
pdf M5 Tackling Non Payors Tips, Hints, and a Sneak Peek ( pdf, 3.11 MB ) (308 downloads)
pdf M6 Close Calls with the Referees Handout ( pdf, 67 KB ) (402 downloads)
pdf M7 Foster Care and Child Support ( pdf, 3.01 MB ) (235 downloads)
pdf M9 Safeguarding Personal Identifying Information on Intergovernmental Cases ( pdf, 2.38 MB ) (297 downloads)