2024 Conference Materials

Toggle	Title	Date
	pdf T19 furthering diversity equity and inclusion in the child support program ( pdf, 3.48 MB )	15 Oct 2024
	pdf T20 a grand adventure exploring FFCSOA tribal sovereignty and tribalstate cooperation on the trail to delivering child support services ( pdf, 1004 KB )	15 Oct 2024
	pdf T21 puzzling together a stronger team ( pdf, 260 KB )	15 Oct 2024
	pdf T22 are you ready system modernization readiness a shared perspective ( pdf, 1.16 MB )	15 Oct 2024
	pdf T22 are you ready system modernization readiness a shared perspective nccsd state systems topics things to consider 2022 ( pdf, 295 KB )	15 Oct 2024
	pdf T22 are you ready system modernization readiness a shared perspective ocss automated guide for states 2017 ( pdf, 734 KB )	15 Oct 2024
	pdf T22 are you ready system modernization readiness a shared perspective ocss modernization checklist ( pdf, 1.12 MB )	15 Oct 2024
	pdf T24 breath of renewal a journey of self care and resilience in lake tahoe ( pdf, 5.11 MB )	15 Oct 2024
	pdf T25 how to lead with compassion get things done ( pdf, 2.55 MB )	15 Oct 2024
	pdf T26 transform customer interactions master de escalation techniques ( pdf, 2.24 MB )	15 Oct 2024
	pdf T26 transform customer interactions master de escalation techniques heeaar handout ( pdf, 189 KB )	15 Oct 2024
	pdf T26 transform customer interactions master de escalation techniques heeaar techniques handout ( pdf, 57 KB )	15 Oct 2024
	pdf T27 encore presentation breath of renewal a journey of self care and resilience in lake tahoe ( pdf, 5.11 MB )	15 Oct 2024
	pdf T29 braiding is not just for hair collaborating with sister programs to fund whole family services ( pdf, 1.91 MB )	15 Oct 2024
	pdf T30 expanding virtual child support services ( pdf, 3.92 MB )	15 Oct 2024
	pdf W32 pathways to programming a look back at washington s and colorado s approach to the economic mobility and responsible parenting program ( pdf, 6.60 MB )	15 Oct 2024
	pdf W33 cultivating ongoing experimentation in child support operations system design ( pdf, 1.12 MB )	15 Oct 2024
	pdf W34 feedback mastery reducing defensiveness in conversations ( pdf, 693 KB )	15 Oct 2024
	pdf W35 encore presentation if you had to decide ( pdf, 958 KB )	15 Oct 2024
	pdf W35 encore presentation if you had to decide policy guidance from ocss ( pdf, 203 KB )	15 Oct 2024