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2018 Conference

Body

2018 Conference Materials

View the conference agenda-at-a-glance. The conference app has all of the session descriptions and speaker bios. The app is accessible on a desktop or laptop and can be accessed at: https://event.crowdcompass.com/wicsec2018.

 

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Column 2 - Conference Materials
MICROLEARNING Change Management- An Unusual but Effective Tool for Customer Service.pdf15.28 MB
M1 Measure What Matters.pdf3.96 MB
M1 Measure What Matters CA.pdf233.03 KB
M1 Measure What Matters Feedback.pdf12.28 KB
M1 Measure What Matters SJC.pdf207.07 KB
M2 New Approaches to Customer Service Delivery.pdf2.7 MB
M3 Intergovernmental Communication Tools.pdf699.18 KB
M5 Tackling Non-Payors- Tips, Hints, and a Sneak Peek.pdf3.11 MB
M6 Close Calls with the Referees Handout.pdf67.19 KB
M7 Foster Care and Child Support.pdf3.01 MB
M8 WIG Out and Call All of Your Families.pdf4.68 MB
M9 Safeguarding Personal Identifying Information on Intergovernmental Cases.pdf2.38 MB
M11 To Market We Go- Marketing Strategies for Child Support Professionals MI.pdf1.33 MB
M11 To Market We Go- Marketing Strategies for Child Support Professionals WY.pdf3.11 MB
M13 Improving Outcomes for Families through Connections and Collaborations Lisa.pdf2.75 MB
M13 Improving Outcomes for Families through Connections and Collaborations Marie.pdf2.61 MB
M14 Connecting Community Through Collaboration.pdf5.96 MB
M15 Navigating the New World of International Child Support.pdf2.2 MB
M16 How to Address the Generation Gap when Succession Planning.pdf761.63 KB
M17 Stuck Between a Rock and a Hard Place.pdf154.81 KB
M17 Stuck Between a Rock and a Hard Place poll results.pdf211.88 KB
M18 Sovereign Citizens and Child Support.pdf1.29 MB
P2 Learning Like a Jungle Tiger.pdf8.05 MB
P3 I before E- Powered by Pecha Kucha.pdf115.52 KB
T20 Communication Tools in Child Support.pdf1.65 MB

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WICSEC - Western Interstate Child Support Enforcement Council
WICSEC is a non-profit organization of public and private child support engagement agencies and professionals from states, tribes and territories west of the Mississippi River.

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